June 28, 2017
NOTICE TO ALL REGISTERED ACCOUNT HOLDERS
Re: Paintless Dent Repair Estimate Process
MPI’s approach to hail damage is changing. For all eligible hail damage claims
estimated on or after June 30, 2017, MPI estimators will now create paintless
dent repair (PDR) estimates.
Previously, hail damage claims were estimated based on conventional repair
methods and repair shops had to convert these estimates to PDR, with approval
from MPI. This conversion process is no longer required. As soon as you receive
the repair assignment, you can repair the vehicle using PDR methods, or sublet
the PDR work (pending any supplements). Vehicles that cannot be repaired
using only PDR methods will be estimated with a mix of PDR and conventional
As an industry-recognized repair method, PDR ensures efficiency and quality of
repair for hail damage claims. For shops, this change in process will improve
repair cycle times. For customers, it means less waiting and the added benefit of
maintaining their vehicle’s original paint quality and finish.
As of June 30, customers with PDR-only estimates will have the option to attend
an accredited repair shop or go directly to a recognized PDR facility (a list of
recognized PDR facilities will be added to mpi.mb.ca). If you would like to be
apply to be a Manitoba Public Insurance recognized PDR facility, please
complete the Application for PDR Recognition or contact MPI’s Quality Control
department using the Repair Shop Support Line, 1-855-882-4313 option 7.
If you have any questions about this notice, please contact Estimating Services
using the Repair Shop Support Line, 1-855-882-4313 option 7.